Dayton Daily News - Circulation Dept, Subscriber Customer Service

10 Reviews
Dayton Daily News - Circulation Dept, Subscriber Customer Service
45 South Ludlow Street
45402 Dayton
Ohio

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Newspapers
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Reviews

Thursday, May 11, 2017

We have called since 7:22 a.m. and talked to customer service 8:25, 9:55, 10:55 and 12:35. Everytime we have been assured our paper would be delivered. Still no paper.

Sunday, April 16, 2017

Terrible Sunday delivery service, seven weeks. we've had to call to get a Sunday paper

Monday, March 13, 2017

Very unhappy with my recent service. I am handcap and can't get out to get the paper at the end of the driveway and the last week that where the paper has been. Before this the paper was at my door Also Sunday, yesterday, I did not have any ads not get any ads and the man on phone said that there was no way to get any . He would not even try. I have been a customer for over 50 years and think I should have better service than this.

more than 6 months ago

I have called customer service 6 times because I haven't gotten my paper six times in the last 2 months. Every single time, my phone number "hasn't been listed" for my account. Every single time, the representative updates my phone number, supposedly. But then again the next week, I don't get my paper, AGAIN. and when I call, AGAIN, my phone number is incorrect. Your delivery and customer service are TERRIBLE. Even after this, I still don't get my paper!

more than 6 months ago

I will not even give a one star rating Their customer service is a minus 10. For the last 12 weeks I have been trying to get the Sunday paper delivered to my home. I do not want to sit in front of my computer (which is what i do very day for work). I want my Sunday paper and despite 2 letters to the editor, every week requests for delivery, 4 phone calls to the customer service desk and 2 phone calls to the circulation manager, the Dayton Daily News will not even acknowledge the problem or let me know how it is going to resolved. THEY JUST DO NOT CARE.

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