Dayton Daily News - Circulation Dept, Subscriber Customer Service

11 Reviews
Dayton Daily News - Circulation Dept, Subscriber Customer Service
45 South Ludlow Street
45402 Dayton
Ohio

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Newspapers
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Reviews

Monday, October 09, 2017

We have been receiving the Dayton Daily News home delivery for over 20+yrs. And for some reasons unknown the last four days we did not get the paper. So called customer service every day twice a day and the promise they will get us a paper by noon guess what folks still waiting . There's no reason for customer service because there isn't any ,poor,poor service. It's a shame that the Dayton Daily News has went down hill this much and no pride in servicing customers like they use to. SHAME,SHAME!! Oct,9,2017

Thursday, May 11, 2017

We have called since 7:22 a.m. and talked to customer service 8:25, 9:55, 10:55 and 12:35. Everytime we have been assured our paper would be delivered. Still no paper.

more than 6 months ago

Terrible Sunday delivery service, seven weeks. we've had to call to get a Sunday paper

more than 6 months ago

Very unhappy with my recent service. I am handcap and can't get out to get the paper at the end of the driveway and the last week that where the paper has been. Before this the paper was at my door Also Sunday, yesterday, I did not have any ads not get any ads and the man on phone said that there was no way to get any . He would not even try. I have been a customer for over 50 years and think I should have better service than this.

more than 6 months ago

I have called customer service 6 times because I haven't gotten my paper six times in the last 2 months. Every single time, my phone number "hasn't been listed" for my account. Every single time, the representative updates my phone number, supposedly. But then again the next week, I don't get my paper, AGAIN. and when I call, AGAIN, my phone number is incorrect. Your delivery and customer service are TERRIBLE. Even after this, I still don't get my paper!

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